The second-hand marketplace Members Share Anger Over Sizing Modifications
Members of the platform have expressed outrage due to a modification that led to listings displaying inaccurate size information.
The popular resale platform has revised its sizing categories for female and kids' apparel failing to inform all users about the change.
Digital Channels Response
Many shoppers and sellers are posting online claiming that product pages now present a different size category compared to what was initially listed due to the recalibration.
Vinted explained the new system was more in line with comparable marketplaces.
The platform has recommended to check their listings and update the measurements by hand when needed, resulting in member annoyance.
Size Classification Modifications
Earlier, the sizes had both a single numeric size and a letter, for instance S/8 or M/10.
The revised method features a letter with a size spectrum such as S/UK 8-10.
For certain items, the measurements have been reclassified - such as a large size was previously a 12 but now shows as UK 16-18.
Shopper Stories
One content creator, who makes TikTok content about plus-size fashion, explained the modification "makes transactions more difficult".
"Rarely do manufacturers list XL as sizes 20-22," as the platform currently indicates.
Another user, from Glasgow, explained products she uploaded with size 14 tags were appearing on the platform as larger sizing 20-22.
"If buyers measuring 20-22 acquire them they will likely be quite upset," she stated.
Necessary Adjustments
Charlotte Lunn, from Derby, explained she became annoyed because the modification necessitated personal updates the measurements for "each individual item".
"This situation is especially annoying, as I'm chronically ill and Vinted sales have been crucial for me since losing part of my income," she said.
Platform Context
The service features exceeding 100 million members, comprising 18 million UK members.
It has become a favored option compared to resale services such as eBay and Depop.
This represents another occasion where an unanticipated change within the service has received backlash: last year, the service retracted a modification to its shipping options due to shopper criticism.
